Privacy Policy

Durabuild respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

We understand that when you entrust us with your construction projects, you also entrust us with sensitive personal and project information. This policy outlines our commitment to handling your data responsibly and transparently in compliance with applicable data protection laws.

Personal Information

• Contact Details: Name, email address, phone number, and mailing address when you contact us, request quotes, or engage our services.
• Project Information: Property details, project specifications, budget requirements, and timelines you provide during consultations.
• Business Information: Company name, designation, and business contact details for commercial clients.

Automatically Collected Information

• Technical Data: IP address, browser type and version, operating system, device information, and referral sources.
• Usage Data: Pages visited, time spent on pages, navigation paths, click patterns, and interaction with website features.
• Cookies: We use cookies to enhance user experience, analyze site traffic, and remember your preferences.

• Service Delivery: To respond to inquiries, prepare project proposals, execute contracts, and deliver construction services as agreed.
• Communication: To send project updates, service notifications, invoices, and important announcements related to your projects.
• Quality Improvement: To analyze website performance, understand user preferences, and enhance our service offerings.
• Legal Compliance: To comply with legal obligations, resolve disputes, enforce contracts, and maintain business records.
• Marketing: To send relevant information about new services, project showcases, and industry insights (only with your consent, and you may opt-out anytime).

We use industry-standard security measures to protect your information from unauthorized access, misuse, alteration, or disclosure. Our security practices include:

• SSL encryption for data transmission on our website.
• Secure servers with restricted access controls and regular security audits.
• Employee training on data privacy and confidentiality protocols.
• Regular backup systems to prevent data loss.
• Immediate incident response procedures in case of any security breach.

Your personal data is stored securely on our servers and third-party cloud services that comply with international data protection standards. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Active Projects: Data is retained throughout the project lifecycle and for 7 years after completion for legal and warranty purposes.
• Inquiries: Contact information from inquiries is retained for 2 years unless you request earlier deletion.
• Marketing: Marketing communications data is retained until you unsubscribe or request deletion.

Third-Party Sharing

Durabuild does not sell, trade, or rent your personal data to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted vendors and contractors who assist in delivering our services (e.g., suppliers, subcontractors) under strict confidentiality agreements.
• Legal Requirements: When required by law, court orders, or government authorities to comply with legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• With Your Consent: We may share information with third parties when you explicitly authorize us to do so.

Under data protection laws, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: Request limitation on how we use your data in certain circumstances.
• Right to Data Portability: Request transfer of your data to another service provider in a structured format.
• Right to Object: Object to processing of your data for marketing purposes or based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent for data processing at any time where consent was the basis for processing.

To exercise any of these rights, please contact us at info@durainfra.com. We will respond to your request within 30 days.

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and performance
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

Changes to This Policy

Durabuild reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.